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Returns & Exchange Policy

JRFCompany.com offers a 30 day money back guarantee.  If for any reason you are not satisfied with your purchase, you may return it to JRFCompany.com within 30 days of purchase for a full refund, as long as the jewelry is in its original condition and has not been worked on by an outside jeweler. You may also exchange it within 90 days of purchase and receive credit towards another purchase.

For Returns and Exchanges, mail your jewelry by carrier of your choosing to:

    JRF Company – Return & Exchange

    2708 Montezuma Dr.

    Emporia, KS 66801

Include your original sales invoice with the piece of jewelry you are returning or exchanging (you may want to make a copy of the sales invoice for yourself). Once the jewelry has been received by us, we will contact you letting you know we have received the jewelry. All returns are subject to inspection before a refund is processed. We will credit your original method of payment excluding original delivery charges within 3 weeks of receiving your return.

We recommend you insure your package with a returned receipt. JRF Company and JRFCompany.com is not responsible for merchandise it does not receive.

DISCLAIMER: ALL WARRANTIES CONCERNING CUSTOMER SATISFACTION GUARANTEE AND RETURN AND EXCHANGES POLICY DESCRIBED IN THIS WARRANTY BECOME VOID FOR MERCHANDISE THAT IS LOST, STOLEN, OR ABUSED. THIS WARRANTY ONLY APPLIES TO MERCHANDISE PURCHASED DIRECTLY FROM JRF COMPANY OR JRFCOMPANY.COM. CERTAIN PRODUCTS PURCHASED FROM JRF COMPANY OR JRFCOMPANY.COM COME WITH A MANUFACTURES WARRANTY. REFER TO THE MANUFACTURES WARRANTY WITH THAT PRODUCT AND FOLLOW ITS INSTRUCTIONS.

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